All Extend 360 mats purchased from our website come with a 60-day money-back guarantee, from the date of receipt. If for any reason you are not completely satisfied with your purchase, please email us at firstname.lastname@example.org with your request to return the mat(s) within 60 days. Return instructions will be provided.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, if any attempt has been made to alter the product or if they have been dropped or broken. Please note mats that have not been used for their intended purpose (yoga and stretching/ working out without shoes) will be void of the 60-day money-back guarantee. Our mats are not intended for cardio workouts, or workouts with shoes. All products must be returned in their original condition.
Return shipping costs are the responsibility of the customer. We recommend that you return the product via Registered post and that you pre-pay all postage. Extend 360 will not be responsible for parcels lost or damaged in transit, if you choose not to insure.
Once your mat(s) have been received you will receive a full refund of the purchase price of the mat(s), less original shipping.
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